Contacts

Use this page to reach the team behind the guide, or to find the right place for account questions.

About this guide

For corrections, privacy requests or press questions, email us: contact email. We aim to reply within a few working days.

Account problems

We cannot see or change any account. For login, payments or verification questions, contact the operator directly. Support is listed as 24/7 Live Chat and email, in English and German. The operator support address shown on the official site is [email protected].

Before you write

• Never send passwords, card numbers or full identity documents by email to anyone.
• Tell us which page you were reading.
• Mention your device if the problem is visual.

Need to talk to someone about gambling?

Free, confidential support is available. See the responsible gambling page for contacts.